vesta+ Fitness App - Konto löschen

We regret that you have decided to delete your account. Before you proceed, we would like to inform you that this process is permanent and cannot be reversed. If you have any technical problems or need assistance, please contact our customer service.

  • What you should consider:

    Data loss: Deleting your account will permanently remove all your data, including workouts, progress, and personal information.


    Access:
    After deletion, you will no longer have access to your account and our services.

  • To delete your account:

    1. Fill out the form: Fill out the form below and submit it.
    2. Send email: Alternatively, you can send us an email to support@vestaplus.de with the subject "Delete account" and your account details.

Delete user account

FAQ

What data do you store?

We store the following user data:

  • Profile information: first name, email address
  • Activity data: progress, difficulty level achieved and workouts.
  • Communication data: Messages you have sent to our customer service.
  • Usage behavior: Data about your use of the app to improve our services and create personalized offers.

What happens to my personal data?

All your personal data will be permanently deleted and cannot be recovered.

Can I restore my account after deletion?

No, accounts cannot be restored once deleted. You would need to create a new account if you wish to use our service again.

How long does it take for my account to be deleted?

The deletion process can take up to two business days. You will receive a confirmation email once the deletion is complete.

Will my data be passed on to third parties?

Your data will not be passed on to third parties without your express consent, unless this is required by law or necessary to provide our services (e.g. to process payments).